FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely. You will receive the exact same product as shown in the pictures.
We ensure high-quality product inspection before shipping.
In rare cases of variation, it will be clearly mentioned in the product description.

Where can I view my sales receipt?

You can view your order details and receipt from My Account → Orders after logging in.
You will also receive an order confirmation email after placing your order

How can I return an item?

If you are not satisfied with your purchase, you can request a return within 7 days of delivery.
Please visit our Refund & Returns Policy page for detailed instructions.

Will you restock items indicated as “out of stock?”

Yes, most out-of-stock items are restocked regularly.
You can contact us or use WhatsApp to know the expected restock date.

Where can I ship my order?

We currently ship across Bangladesh.
Delivery time usually takes 2–5 business days depending on your location.

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