🔐 Privacy Policy

Last updated: (07/01/2026)

At LunariaHub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from https://lunariahub.shop

📌 Who We Are

Our website address is:
👉 https://lunariahub.shop

LunariaHub is an online shopping platform operating in Bangladesh, providing quality products with reliable service.

📥 Information We Collect

We may collect the following personal information when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us

Information includes:

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely via third-party gateways)

🛒 How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates

  • Provide customer support

  • Improve our website and services

  • Send promotional offers (only if you opt-in)

💳 Payment Information

All payment transactions are processed securely through trusted third-party payment gateways.
We do not store your card or mobile banking details on our servers.

🍪 Cookies

Our website uses cookies to:

  • Improve user experience

  • Remember your preferences

  • Analyze website traffic

You can disable cookies through your browser settings, but some features may not function properly.

💬 Comments & Reviews

When visitors leave comments or product reviews, we collect the data shown in the form along with the visitor’s IP address to help detect spam.

📦 Third-Party Services

We may share limited data with trusted third parties such as:

  • Delivery partners

  • Payment processors

  • Analytics tools

These partners are required to keep your information confidential.

🔒 Data Security

We implement appropriate security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

🕒 Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

    👤 Your Rights

    As a user in Bangladesh, you have the right to:

    • Request access to your personal data

    • Request correction or deletion of your data

    • Opt-out of promotional emails

    To exercise these rights, contact us anytime.

    📧 Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    📧 Email: support@lunariahub.shop
    📞 Phone: (0170000000)
    📍 Country: Bangladesh

    🔄 Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.